Product
A strong team makes happy customers
Plan shifts, monitor quality and grow your agents with analytics and AI conversation scoring.
What's included
Everything you need, nothing you don't
A focused toolkit refined with thousands of customer service teams.
Shift planning
AI workload forecasting and automatic agent schedules.
Real-time monitoring
See workload, breaks and SLA across teams.
Gamification
Leaderboards, badges and goals that motivate the team.
Goals & KPIs
Flexible metrics by agent, team and channel.
Quality analytics
AI scoring of 100% of conversations with targeted feedback.
Training library
Lessons and quizzes built into the agent workspace.
A glimpse inside
Your workspace, the way it should feel
A single workspace for every conversation, action and metric. Designed to keep your team focused on customers — not tools.
- Unified inbox with full customer timeline
- Inline AI suggestions and macros
- Realtime queue, SLA and CSAT signals
Built for teams that put customers first
- Reduce agent attrition by up to 30%
- Accurate workload forecasts and right-sized staffing
- Transparent KPIs and motivating incentives
- AI scores every conversation, not just samples
Automate the busywork
Visual workflows that route, tag, escalate and reply — without engineering tickets.
Plays well with your stack
Native connectors plus a full REST API and webhooks. Sync customers, orders and events in seconds.
"Switching to GAMVIS felt like upgrading from a flip phone to a smartphone — our team finally has the tools that match how customers actually message us."
Alex Romero · Head of Support, Helix
Ready to try it on your team?
From $5 for 50 credits. Activate any product from your dashboard.